Privacy Policy

We recognize the importance of your privacy and the sensitivity of personal information. Our Privacy Policy outlines how we manage your personal information and safeguard your privacy.

Effective January 1, 2004, all businesses engaged in commercial activities must comply with the Canadian government's Personal Information Protection and Electronic Documents Act ("PIPEDA") and the Canadian Standards Association Model Code for the Protection of Personal Information that PIPEDA incorporates. This obligation extends to all Canadian businesses

Personal information includes information about an individual, but does not include the name, title, business address, phone number or email address of an employee of an organization.

Mintz & Wallace’s privacy policy incorporates the following internationally recognized principles on which PIPEDA is based.

Principle #1: Mintz & Wallace is accountable for your personal information in its possession or control.

Some of the primary purposes for which we collect and use your Personal Information include (i) to provide services to you in your capacity as your Chartered Accountant; (ii) to complete a transaction with you when you purchase a service from us; (iii) to advise you of services that may be of interest to you; and (iv) to respond to inquiries which you submit. We may also use your Personal Information as otherwise permitted or required by law.

Mintz & Wallace has:

• established and put into effect policies and procedures aimed at properly protecting personal information;
• educated its Team members regarding its privacy policy and their role and responsibilities in keeping personal information private; and
• appointed a Chief Privacy Officer to oversee privacy issues at Mintz & Wallace

All comments, questions, concerns or complaints regarding your Personal Information or our Privacy Statement and Practices, should be forwarded to our Privacy Officer as follows.

In writing:

Attn: Privacy Officer
Mintz & Wallace Chartered Accountants
2320 Lorne Street
Regina, SK, Canada
S4P 2M9

We will inform you of the relevant procedures when you make an inquiry or lodge a challenge or complaint.

Principle #2 Mintz & Wallace identifies the purposes for which it collects personal information from you before it is collected.

We identify the purposes for which we use your Personal Information at the time we collect such information from you and obtain your consent, in any case, prior to such use.

Principle #3 - Mintz & Wallace obtains your consent before collecting personal information from you.

We explain your options and obtain your consent at or prior to collecting, and in any case, at or prior to using or disclosing your Personal Information for any purpose. We will always collect your Personal Information by fair and lawful means. We may collect Personal Information about you from third parties, such as other institutions and organizations. We also collect your Personal Information where we have obtained your consent to do so or as otherwise permitted or required by law.

Personal Information is any information that is identifiable with you. This information may include, but is not limited to, your name, mailing address, phone numbers, email address, identification numbers, credit card numbers, banking information, and creditor information. Personal Information, however, generally does not include your name, business title, business address, business telephone number or e-mail address in your capacity as an employee of an organization

Principle #4 - Mintz & Wallace discloses your personal information only for purposes for which it has consent, or as permitted or required by law. Mintz & Wallace retains personal information only as long as necessary to fulfill those purposes.

We identify to whom, and for what purposes, we disclose your Personal Information, at or prior to the time we collect such information from you and obtain your consent to such disclosure. For example, we may disclose your Personal Information:

• to third party service providers, for the purpose of providing our services or facilitating commercial transactions with us;
• to such persons and for such purposes for which you provide your consent; and
• as otherwise permitted or required by law.

We may keep a record of your Personal Information, correspondence or comments in a file specific to you. We will utilize, disclose or retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected and as permitted or required by law.

Principle #5 - Mintz & Wallace endeavours to keep accurate, complete, and up-to-date, personal information in its possession or control, to the extent required to meet the purposes for which it was collected.

We will ensure that your Personal Information is kept as accurate, complete and up-to-date as possible. We expect you, from time to time, to supply us with written updates to your Personal Information, if applicable.

Principle #6 - Mintz & Wallace protects the privacy of personal information in its possession or control by using security safeguards appropriate to the sensitivity of the information.

We have implemented physical, organizational, contractual and technological security measures to protect your Personal Information from loss or theft, unauthorized access, disclosure, copying, use or modification. The only team members who are granted access to your Personal Information are those with a business 'need-to-know' or whose duties reasonably require such information.

We ensure that the Provincial Institutes/Ordre of Chartered Accountants and third parties who are engaged to perform services on our behalf and are provided with Personal Information are required by contract to observe the intent of this Privacy Statement and our Privacy Policies and Practices except in the case of those Provincial Institutes/Ordre of Chartered Accountants which have informed us that, in their view, the Federal or Provincial privacy legislation is not applicable to them.

Principle #7 - Mintz & Wallace is open about the procedures it uses to manage personal information.

Up-to-date information on Mintz & Wallace’s privacy policies can be obtained from the Mintz & Wallace Privacy Officer (see contact information under Principle 1).

Principle #8 - Mintz & Wallace responds on a timely basis to requests from clients about their personal information which Mintz & Wallace possesses or controls.

We will generally make available to you any Personal Information that we have collected about you, utilized or disclosed, upon your written request, to the extent permitted or required by law. We will make such information available to you in a form that is generally understandable, including explaining any abbreviations or codes.

You can, at any time, challenge the accuracy or completeness of the Personal Information we have which is related to you. Once we have validated your identity, we will amend the Personal Information as required. Where appropriate, we will transmit the amended information to third parties having access to your Personal Information.

We will attempt to respond to each of your written requests not later than thirty (30) days after receipt of such requests. We will advise you in writing if we cannot meet your requests within this time limit. You have the right to make a complaint to the federal Privacy Commissioner in respect of this time limit.

We will not assess any costs to you for access to your Personal Information or to our Privacy Policies or Practices without first providing you with an estimate of the approximate costs, if any. We may request that you provide sufficient identification to permit access to the existence, use or disclosure of your Personal Information. Any such information shall be used only for this purpose.